I've submitted 2 support tickets in the past 10 days asking how to cancel our Monthly plan and delete the account and all of its data but I still haven't got any response back and my account is still active.
Are you experiencing troubles with the ticketing system?
Can you please tell me what I need to do to remove my account and all of its data?
Even though your service is great, we implemented a custom solution and thus won't be needing your service anymore.
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