Remove users for testing purpose

Murli_Ramkrishnan

November 2017 in Questions

We are testing few social sighups and would require to remove the connections so that we can sign up again for testing.
Kindly advice how do we remove user from the system?

Answers

Claude_SchlesserAdministratorOneAll Team

November 2017 edited November 2017

Hi Murli,

do you have a subscription plan that has the User Explorer enabled?

Regards,
Murli_RamkrishnanMember

November 2017

Yes, I have a Silver Plan
Claude_SchlesserAdministratorOneAll Team

December 2017

Hi Murli,

we have already added this feature on our staging server. It should be in production in a couple of days!

Best Regards,
Claude_SchlesserAdministratorOneAll Team

December 2017

The deletion is now available inside of the User Explorer.
Murli_RamkrishnanMember

December 2017

Thank you for the update, but I am not able to select a particular user or select all. There is no check box or selection facility.
Claude_SchlesserAdministratorOneAll Team

December 2017

Did you change the "Select Action" drop down on top?
Murli_RamkrishnanMember

December 2017

I selected Delete users, but again no selection option.
Claude_SchlesserAdministratorOneAll Team

December 2017

Could you please try to refresh the cache of your browser?
Artem_DubinchikMember

January 2018

How do you count the Unique Users per Year option? Is it users in DB or it's register events per year?
Claude_SchlesserAdministratorOneAll Team

January 2018

Hi Artem,

it should be unique users per year. At the moment that number is however not always
correct and we are currently reviewing the whole process.

Regards,