I'm on Prestashop 1.6.0.14. Since the module I register the credentials API. When I click on the "Contacting API - please wait" he says research but nothing happens ... Unable to translate the language file module is empty? Do you have a track?
I followed your guide ... The problem is the connection of the Api ... Auto detection and verification is not successful. Communication API is not working properly.
I have to check in my server console, he replied that the port is open: telnet ping.api.oneall.com 443 Trying 176.9.141.12 ... Connected to ping.api.oneall.com. Escape character is '^]'.
Please open the plugin settings in your Prestashop admin area, tick CURL and HTTPs as API Connection Handler and then save your settings. Do not use the Autodetect button.
Then please try if it works on the frontend of your shop.
Answers
I already answer your support ticket.
My question was if you have downloaded the plugin from our website here?
https://docs.oneall.com/plugins/guide/social-login-prestashop/
I have to check in my server console, he replied that the port is open:
telnet ping.api.oneall.com 443
Trying 176.9.141.12 ...
Connected to ping.api.oneall.com.
Escape character is '^]'.
Do you have another track?
Best Regards.
pascal
Then please try if it works on the frontend of your shop.