Hi,
Even though I have activated the option "If the user's social network profile has no email address, should we ask the user to enter it manually?" and have added a custom message, I am still getting user accounts with xxxx@example.com, from Facebook, Google, and Twitter logins. So far I have 128 such accounts, out of 6,135.
I am using OneAll Social Login 5.0, currently on WordPress 4.5.2, but most of those accounts have been created on previous versions of WordPress. Let me know if you need more information.
Thanks
Angelos Kyritsis
Answers
It is possible that the users were prompted for their email and entered and example.com address.
(there is check for duplicate email addresses, but not for validity).
Regards
I find it highly improbable than 128 Greek-speaking users would use addresses such as 03a45df4efa45b999f22312f5c132630@example.com and
09572f1a445274333a259102b2ed08f6@example.com.
There must be some other explanation.
I can indeed confirm we're experiencing the exact same issue and also want to add we have cases after login the login callback is finished identity fields are missing such as givenName.
Regards
Did some research about our issues and it seems some of our users signed up with Facebook using a phone number. I think in such case it would be ideal if we can configure the Extended Profile Data in the backend to read field verified that FB api provides. So you can be sure the user is verified with either a credit card or confirmed their account with SMS etc.
Regards
If the user profile does not have an email address, and the plugin setting requires email entry, then random email addresses will not be allowed.
This is the case even when the user registered with Facebook with their phone number.
Is it possible these accounts were created before this setting was set?
the technical workflow might not be exactly like you expect.
If you enable this option:
If the user's social network profile has no email address, should we ask the user to enter it manually?
Then the plugin will first add a new user with an example email address if the social network does not provide an email address. In the second step the plugin will ask the user to enter his real email and the update the user record accordingly.
So if you have @example email addresses, then the user have probably cancelled the login flow without completing their profile.
Indeed, this is the process and the user account is created even if the user cancels the email entry.
And, yes, it would make sense not to create the account in this case.
We'll investigate this change and let you know.
exactly with the Twitter and Instagram account!
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To: Claude_Schlesser!
and i have to say no! not only when a user cancelled the login flow without completing their profile. but also when the user get logged in successfully and enter email, the account username is still xxx@example.com.
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To: Fred_Pinel
thanks for payin attention to the users
but i found out this topic : " https://wordpress.org/support/topic/plugin-social-login-show-twitter-email-important "
and it's for abt 4years ago!
haven't you come up with a good solution for this problem in 4 years? )
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how should we fix this issue??? any help???
The proposed fix has not been distributed yet (on the Wordpress site). We'll do it shortly. Apologies for this.
Now, the proposed fix prevents the user creation when he/she cancels registration when requested an email.
(which is the problem reported in the question).
It will not fix the bogus email addresses for returning users (when logging in).
For this, the modification suggested in the page you linked to should work.
Also, you can control the email entered with a filter on the hook 'oa_social_login_filter_user_request_email', return an empty email address if it does not match your requirements.
And, the hook 'oa_social_login_action_before_user_login' can be used to intercept logins.
We can help you in adding these hooks.
tnx. i will appreciate your help.
how can i correct the username (which is the user email [xxxx@example.com]) after the user entered the new email? with those hooks you mentioned?
is it possible to use
update_user_meta()
for this? and if yes? how? if no, then what solution do you suggest?tnx a lot.
Yes, you can use this update_user_meta for this (which is what the plugin does actually).
Just be sure we understand: in your setup, is the username the email address? So, you want to update the user name, and not just the user address?
Sorry for extra questions!
no! the exact problem is the plugin does not update the username, and still looks like xxx@example.co :-)
yes in my setup, the username is the email address.
yes , i want to update the username to user-email-address(of course after getting the email from pop up box) . so the username does not look like xxx@example.com
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extra information:
the user user-email-address will be updated after that pop-up box showed to user (we can't get ur email from ... please enter your email manually)
but even after this, the user's "username" is not updating to user-email-address. and still looks like xxx@example.com
no problem for extra questions ;-)
and thank you for your helpppp.