Can't login with Instagram

Galih_Yudhistira

April 2017 in Questions

Can't login with Instagram with this detail :
{"code": 403, "error_type": "OAuthForbiddenException", "error_message": "You are not a sandbox user of this client"}

Please guide me to solve this issue

Answers

Claude_SchlesserAdministratorOneAll Team

April 2017

You are receiving this error because your Instagram app is not available to the public.
It can only be used by the owner of the app (or users having been invited using the Sandbox panel of the app).

Please open your Instagram apps here:
https://www.instagram.com/developer/clients/manage/

Then "manage" your app, open the panel "permissions" and "Start a submission".
Once Instagram has reviewed the app, it will be public and work for everybody.

The process is unfortunately very complicated, but this is out of our hands.
Shanda_Renee_Holmes-SchlieckmannMember

July 2017

Thank you for the info. Will deactivate it since we have no idea how to do a videocast.
Claude_SchlesserAdministratorOneAll Team

August 2017 edited August 2017

Sorry for the complicated setup, but this is out of our hands. Only the Instagram team could potentially make it easier.