Fred_Pinel

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• Hi, Yes, that should be the case. What is your web site built with? (Wordpress, ...) And if possible, is there a public URL we can access. Regards

  in Twitter profile pic not showing Comment by Fred_Pinel August 2016
• Hi, Depends on your web application, what are you using? Regards

  in How to change "Connect with your social network account"? Comment by Fred_Pinel August 2016
• Hi, This convention is applied in the various plugins we provide. What CMS are you using for your application? (wordpress,...) Regards

  in user.name -> User Name Comment by Fred_Pinel August 2016
• Hi, Indeed, it appears to be working. (By the way, the avatar will be fixed in our next plugin release.) Did anything show up in your log file? Regards

  in social login icons does not work. none of them. Comment by Fred_Pinel August 2016
• Hi, Unfortunately no. Anything but a user authentication error (application not authorized, user changed password, session expired, not a confirmed user --facebook) will return this generic message. So, we'll have to include the provider error mess…

  in Analytics Snapshots: Provider Error Responses Comment by Fred_Pinel July 2016
• Hi, Is there a web site we can access? Thanks.

  in social login icons does not work. none of them. Comment by Fred_Pinel July 2016
• Hi, After working this out with the users, the behaviour was caused by a failed installation of the Mod. Regards

  in Social Login not working. Getting error "failed to open stream: No such file or directory" Comment by Fred_Pinel July 2016
• Indeed. We need to have a look into this. Maybe there is a specific cache option you could set to exclude some JS from caching? Regards

  in social login icons not showing Comment by Fred_Pinel July 2016
• Hi, Sorry for delay. There is possible explanation. On mobile devices, popups are disabled by default, which prevents the events from firing (docs.oneall.com/api/javascript/library/methods/#sll_set_popup_usage). So, to test this, could you add: _o…

  in Social login failing on mobile only, redirects to 404 page Comment by Fred_Pinel July 2016
• Ok, thanks. Could you try without caching? (lightning) Regards.

  in social login icons not showing Comment by Fred_Pinel July 2016
• Hi Aysem, I just meant the web framework you may be using. Regardless, Twitter login worked from here. Do you still have the problem? Regards

  in not working Comment by Fred_Pinel July 2016
• Hi, A few things: 1. Setting a custom CSS requires a paid plan. 2. I guess you are sure that the custom.css is indeed reachable with your URL. (You can check in your browser that the proper CSS are loaded, etc) 3. In your app.oneall.com application …

  in Customizing CSS Comment by Fred_Pinel July 2016
• Hi, The site reports an error message: the Oneall app subdomain is missing. Can you verify the plugin configuration, especially the subdomain? Regards

  in social login icons not showing Comment by Fred_Pinel July 2016
• Hi, Ok, we replied back in email. For reference, this can occur when the new version of the MOD is installed without first un-installing the previous version. Regards

  in Can't Log Onto Site At All. Urgent Help Required! Comment by Fred_Pinel July 2016
• Hi, We understand. There will be a fix shortly. Regards

  in Social avatars disappeared Comment by Fred_Pinel July 2016
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