Snapshots created with OneAll for Facebook content always return 0 likes/comments for that content despite the content having several likes and/or comments.
The configuration on both OneAll side and Facebook side seems all right, I'm out of ideas.
The facebook app is in development mode. Perhaps it needs to be reviewed by Facebook and published first? If so, isn't there any way to test this functionality (getting the actual amount of likes/comments for shared content) while still in development?