Plugin does NOT link to existing accounts.

Yes, I DO have checked off in the onall WP plugin Yes, try to link verified social network profiles to existing blog accounts (Default).
You can see at your plugin is there along with an option to register with email.

I tested by registering with an email, THEN logged out, THEN logged in via oneall plugin at using a facebook account that has an email THE SAME as the test account made WITHOUT the oneall plugin.

what it does is CREATE A NEW ACCOUNT with an email address like rather than LINKING to the account jut created. Please go ahead and do yourself to confirm.

Please, what have i done wrong?


  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    Hi Michael,

    could you please make these checks:

    - Make sure "Email" is ticked in the Facebook setup in the settings of your OneAll site
    - Make sure the account linking is enabled in the Social Login settings in your WordPress admin area

  • Hi,
    Registering in with a social account results with an empty profile on the /account page (no email address).
    The /user-name page is also empty.
    This probably explains why linking does not work.
    However, the /update-registration page does show the social profile information.

    So, there is something strange going on. Maybe you can detail further how this is set up.


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