The Social Networks are set-up and they "log in successfully" but push user right back to Log-In

I'm having an issue with the current social networks "successfully logging in" and then after it processes through OneAll it pushed user back to log-in screen and they are NOT logged in.

Thank you for your help.


  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team

    please login to your WordPress admin area, open the Social Login settings and click on "Autodetect" and "Verify". Do both tests display a green success message?
  • Yes, both display green.
  • It appears that the account is "created" (see the user in the USER console in WP Admin), but there is no ROLE assigned. Maybe this is causing the issue? Any thoughts?
  • Any thoughts?


Please sign in to your OneAll account to ask a new question or to contribute to the discussions.

Please click on the link below to connect to the forum with your OneAll account.