edited April 2018 in PrestaShop


i configured the module in prestashop , and configured the account FACEBOOK, GOOGLE, PAYPAL, LIVE and YOUTUBE. I configured all the developar apps.
But when i do the login or the new costumer login , it got stuck like if it does not login or create account..
it goes back to the login page or create account, and the login is not done.

after i hit confirm and proceed after the window of each platform access it appear redirecting to... and goes back to the login or create account page..
it seems the redirect its not ok..

I noticed too that this issue started happened today with my other store, that it was working till then.
probably not a issue with my stores maybe a oneall issue?

It happens with all social networks that i configured for my shop.

can you kindly help?
kindly see prinscreens.
my store is and


  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team


    there are currently no know issue with our services and we haven't made any changes that could explain this error. If all of your shops and all social networks are affected, then it's very likely that the configuration of your server has changed.

    Please open the Social login settings in the admin area of your shop and click on the Autodetect/Verify buttons. Do you get two green success messages?


  • HI

    it detect everything automatically without problems..
    i also reinstalled the module again.. :(

    can you help me troubleshooting this?


Please sign in to your OneAll account to ask a new question or to contribute to the discussions.

Please click on the link below to connect to the forum with your OneAll account.