Facebook Platform Policy - App Deactivated

edited April 4 in Social Login

I received a message from Facebook which says:

Your app szolnokzene (AppId: xxxxxxxxxxxxxxx) doesn't fully comply with our Platform Policies. Since we're striving to improve the Platform experience, your app has been deactivated.

Your app is violating Platform Terms 7.a-d: To view this policy in entirety, visit the "Compliance Review Rights and Suspension and Termination of these Terms" section of our Platform Policies at https://developers.facebook.com/terms. This policy includes information on app review, regular monitoring, auditing rights, and certifications.

To bring your app into compliance, provide the following in your appeal:

When reviewing your app, weren't able to find any integration in your app or verify the permission use case that you provided during App Review.

To complete our review of your app, we need the following information from you:

  • Your app's use case for the integration, such as Facebook Login, Invite Friends, Like, Share buttons.
  • Detailed instructions on where we can find and verify the integration/permissions in your app.
  • If applicable, detailed instructions on how we can access your app.
  • If applicable, valid credentials for us to login to your app and test its functionality and use of any Facebook API integration. These credentials should be valid indefinitely to allow for future review of your app.

I have just updated the app setup a few days ago according to the instructions in the dashboard, and my understanding was that it's OneAll who takes care of the rest (compliance, etc.).

Now I really don't know what to do.

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