I've just received a warning from Facebook, that my app will be terminated, unless I specify a way for users to delete their data.
There is also a new required field in the app settings for either a link to instructions on how to delete the user data or a hook for deletion.
What is the recommended way to solve this?
If you're talking about the Data Deletion Request URL field, you can set our API data deletion endpoint. You can find it in 5.a step of the Facebook Setup guide.
Please sign in to your OneAll account to ask a new question or to contribute to the discussions.
Please click on the link below to connect to the forum with your OneAll account.
We recommend you to add another additional statement after the keywords used above. You may refer to the below example & can add any sentence that carry the similar meaning;
"cancellation and opposition of your personal data will resulted with the deletion of the previously stored data"
According to your other forum message, it's written that it does not contain cancellation word. I will try to see to add the sentence that they are asking for.
They're looking for "cancellation" word on this page: https://www.oneall.com/company/privacy-policy/
So is this fixed yet?
My App Was Disabled (facebook)
This app has been restricted. Please review our Enforcement documentation before appealing a restriction decision, and only submit this form if the app was restricted for violating our Facebook Platform Policies. If you can't access your account for a different reason, please return to the Support Center to find the appropriate contact channel.
Platform Terms 4.b: