Dashboard won't update after user deletion


I reached my account's 10,000 user limit, and I have used the API method to delete users that haven't logged in since 2016.

Even though the users are deleted...


...my dashboard still shows 10,001


Will this update? Do i need to do anything more?

By the way, it would be useful if you added an option for users to get auto-deleted if they haven't logged in for one year or so.

Thank you

Best Answer

  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    Answer ✓
    Hi Angelos,

    for performance reasons the user counter is updated once per day only!

    Best Regards,



Please sign in to your OneAll account to ask a new question or to contribute to the discussions.

Please click on the link below to connect to the forum with your OneAll account.