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503 error at synchronize enpoint for certain identity

Alexander_KononenkoAlexander_Kononenko
in Questions
Hello.
I got 503 error for request:
PUT https://truststamp.api.oneall.com/identities/d1623d40-a93d-44ef-a5ed-43dbd2c32724/synchronize.json
Identity looks ok. At least request
GET https://truststamp.api.oneall.com/identities/d1623d40-a93d-44ef-a5ed-43dbd2c32724.json
doesn't show anything strange.
Other users with connected Google account look good too.
Any suggestions what it can be?

Best Answers

  • Fred_PinelFred_PinelMember
    Answer ✓
    Hi,
    This is because that specific user revoked his token.
    Currently, the error report (503) is not useful, and in fact incorrect, so we're going to fix this.

    Regards
  • Fred_PinelFred_PinelMember
    Answer ✓
    Hi,
    This has been fixed (the error reporting).

    Thanks for your feedback.
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