Twitter profile pic not showing

Kinga_Gomez

I have been using this plugin for a while now and all is working fine, except that I noticed that if a user signs in with Twitter (having Twitter profile photo A) when logging in - the profile photo shows up fine on my website, but then few days later the same user logs in again (having changed his Twitter profile photo to photo his profile photo on my website shows up invalid with error:

Failed to load resource: the server responded with a status of 404 (Not Found)

because the plugin is looking for the previous photo used by the user.
Is it possible to implement a check on the current social media profile photo used and update it accordingly?

thank you very much

Claude_Schlesser

Hi Kinga,

the issue happens when the user updates his picture in the settings of his Twitter account. When the user changes the picture in Twitter, then the URL changes too. The user then has to re-login on your blog using Twitter in order to update the picture.

Regards,

Fred_Pinel

Hi,
Yes, that should be the case.
What is your web site built with? (Wordpress, ...)
And if possible, is there a public URL we can access.

Regards

Kinga_Gomez

Hi,
Yes it's a wordpress site: http://spillwords.com/

And if you'd like to see the blank Twitter photo in the comments section, you can check this post:
http://spillwords.com/the-developing-i/

And in comparison this is a post with Twitter profile pic that's fine:
http://spillwords.com/what-do-you-want-to-leave-behind-for-posterity/

thank you

Fred_Pinel

Hi,
Are you using Buddypress?

Kinga_Gomez

No, I don't

Fred_Pinel

Hi,
Normally, this is the case (pictures get updated).
The URL (spillwords) was not available for us to have a look (unauthorized).

Regards

Kinga_Gomez

Hi,
I apologize for that, we had some technical issues yesterday morning, but it's all accessible now, if you wouldn't mind checking.
thank you

Fred_Pinel

Hi,
No problem.
Tested the scenario you described (although not waited a few days in between logins), and the picture profile did get updated in profile and in comments after changing it in a Twitter profile.
Also the example blank picture is not blank on the link developing-I.

In the error situation, how did you notice the site was looking for the previous picture? Could you check again.

Regards.

Kinga_Gomez

Hi,

thank you very much for testing. I have checked the Developing I post again (through Torch browser and Safari) and the Criptic Mysfic photo in the comments is still blank. I'm attaching 2 screen shots urls, from both browsers.

http://spillwords.com/wp-content/uploads/2016/08/Developing-I-pic-error.jpg
http://spillwords.com/wp-content/uploads/2016/08/Phone-Shot-Developing-I-error.png

As to the error, I inspected element and noticed that I'm getting the error on the blank photo:
https://pbs.twimg.com/profile_images/705493273092067329/3YBsBGFg_bigger.jpg
Failed to load resource: the server responded with a status of 404 (Not Found)

and when you check the url for the photo that's asked for it is in fact blank. So I checked what the url of the user's Twitter Profile photo (current one on Twitter) is and that's it:
https://pbs.twimg.com/profile_images/752190982242897920/RHDNXoDF.jpg

and if you type the url his Twitter pic shows up, so I'm assuming it's looking for the old twitter photo, as it's twitter url.

Hope this helps,

thank you for your help

Kinga_Gomez

PS
I also temporarily approved your comment in the post:
http://spillwords.com/itoo/

maybe you can try to change your Twitter pic now and make another comment to see if your pic pops up

thank you

Kinga_Gomez

Thank you so much Claude for your reply and the answer to my inquiry. That's perfectly fine, so it will fix itself once the user logs in again. Now I can update the users with this information.

thank you for your help! I appreciate it