API Private Key

why API Public Key and API Private Key when I tried at localhost is successful but error when i tried at Live Server ? same API Private Key that i tried for both.

thank you.

Answers

  • Hi,

    this is the error shown :

    An error occured during the communication with the OneAll API. Please check the API Credentials in the OneAll Social Login setup.

    please help me.
    thank you.
  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    Hello,

    could you tell me which platform (WordPress, Joomla. .. ) you are using?

    Regards,
  • hello, i'm using opencart.
  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    Hello,

    could you please click on the "Autodetect" button in the Social Login settings.
    Which message do you get when clicking on the button?

    Regards,
  • Hello,

    I already done that before. It shown "Could not detect connection handler. Please try to install PHP CURL"

    how to solve this autodetect problem ?

    Regards.
  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    Hi Hamer,

    did you already try to install PHP CURL?

    Regards,
  • hi,

    not yet.

    but today i'd try. and the error fix itself. it's weird.

    but when i tried to login FB and Twitter, it shown

    An error occured during the communication with the OneAll API. Please check the API Credentials in the OneAll Social Login setup.
  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    Hello,

    please make sure that you do not have any whitepaces before/after the keys!

    Regards,
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