After logging in with social media I get a white screen with a dot
Hi
The plugin was working fine until I moved servers (within same company). The hosting company is saying it just copied my whole account so they are refusing to help and finger pointing it is some problem with the plugin. This is the only social login plugin which I like so hopefully it gets sorted please!
The issue is that after a user logs in via any of the 3 available social media I have at https://seminary.org.mt/wp-admin/ the user gets the login of the social media, logs in, then is redirected to a white screen with a dot displayed only.
I have and had Bad Behaviour set up to Allow Offsite Forms
If need be I can provide you with an Admin account to test with if that helps please.
redirect.html works fine with a 200 Status code:
Request URL:https://seminary.api.oneall.com/socialize/redirect.html?provider_connection_token=abfb2193-ed80-4c39-8e40-98638726488b
Request Method:GET
Status Code:200 OK
Remote Address:136.243.63.184:443
Response Headers
Cache-Control:private, no-cache, no-cache=Set-Cookie, proxy-revalidate
Connection:keep-alive
Content-Encoding:gzip
Content-Length:795
Content-Type:text/html; charset=UTF-8
Date:Sat, 24 Dec 2016 09:23:19 GMT
Expires:Sat, 26 Jul 1997 05:00:00 GMT
P3P:CP="IDC DSP COR CURa ADMa OUR IND PHY ONL COM STA"
Pragma:no-cache
Server:nginx
Vary:Accept-Encoding
X-Accepted-Source:xalpha.oneall.com
X-Forwarded-Target:xromeo.oneall.com
Request Headers
Accept:text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
Accept-Encoding:gzip, deflate, sdch, br
Accept-Language:en-GB,en;q=0.8,en-US;q=0.6,mt;q=0.4,it;q=0.2
Connection:keep-alive
Cookie:oaapis=1j31s1bv9sqk42qfnmptr10kd6; __utmt=1; __utma=248432985.1486014420.1482389903.1482402733.1482570940.3; __utmb=248432985.1.10.1482570940; __utmc=248432985; __utmz=248432985.1482570940.3.2.utmcsr=docs.oneall.com|utmccn=(referral)|utmcmd=referral|utmcct=/plugins/guide/social-login-wordpress/; oas=m6hdpn68tccbouh1s6vm91tmq0
DNT:1
Host:seminary.api.oneall.com
Referer:https://seminary.org.mt/wp-login.php?redirect_to=https://seminary.org.mt/wp-admin/&reauth=1
Upgrade-Insecure-Requests:1
User-Agent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36
Query String Parameters
provider_connection_token:abfb2193-ed80-4c39-8e40-98638726488b
I get redirected to: https://seminary.org.mt/wp-login.php?oa_social_login_source=login&redirect_to=https://seminary.org.mt/wp-admin/
with a 402 error, with headers saying:
Request URL:https://seminary.org.mt/wp-login.php?oa_social_login_source=login&redirect_to=https://seminary.org.mt/wp-admin/
Request Method:POST
Status Code:402
Remote Address:104.28.12.118:443
:authority:seminary.org.mt
:method:POST
:path:/wp-login.php?oa_social_login_source=login&redirect_to=https%3A%2F%2Fseminary.org.mt%2Fwp-admin%2F
:scheme:https
accept:text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
accept-encoding:gzip, deflate, br
accept-language:en-GB,en;q=0.8,en-US;q=0.6,mt;q=0.4,it;q=0.2
cache-control:max-age=0
content-length:155
content-type:application/x-www-form-urlencoded
cookie:__cfduid=d43a20c613651084efad24233c41fac4b1480322109; PHPSESSID=bd1e02301066d71a1fa28b431acf5d41; wp-settings-1=align%3Dleft%26imgsize%3Dlarge%26hidetb%3D1%26libraryContent%3Dbrowse%26editor%3Dhtml%26urlbutton%3Dfile%26wplink%3D1%26ed_size%3D714%26advImgDetails%3Dshow%26posts_list_mode%3Dlist; wp-settings-time-1=1481393581; _ga=GA1.3.1894902987.1480322118; cpsession=%3aAzGCe_qhGHbWD5ka%2cb727f60a85dd9fe87131209ee82c59c0; webmailsession=%3ad6mkrGICDi99kkrX%2cb79549a412dbd68411d2572e23ade60d; roundcube_cookies=enabled; timezone=Europe/Berlin; tk_tc=1482570645118; tk_qs=; __utmt=1; browser_id=00cd8d35-8fd4-4edb-9d25-a4e6598062c8; __utma=229552030.1894902987.1480322118.1482484897.1482570761.25; __utmb=229552030.2.10.1482570761; __utmc=229552030; __utmz=229552030.1482484897.24.2.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not%20provided); bb2_screener_=1482571161+80.71.49.242+80.71.49.242; wordpress_test_cookie=WP+Cookie+check
dnt:1
origin:https://seminary.api.oneall.com
referer:https://seminary.api.oneall.com/socialize/redirect.html?provider_connection_token=8cb33f50-7de1-4665-bf35-647bed990b0 [hidden last number]
upgrade-insecure-requests:1
user-agent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36
Query String Parameters
oa_social_login_source:login
redirect_to:https://seminary.org.mt/wp-admin/
Form Data
oa_action:social_login
oa_social_login_token:8cb33f50-7de1-4665-bf35-647bed990b0 [hidden last number]
connection_token:8cb33f50-7de1-4665-bf35-647bed990b0 [hidden last number]
identity_vault_key:
Any idea please?
Many thanks and have a wonderful Christmas!
The plugin was working fine until I moved servers (within same company). The hosting company is saying it just copied my whole account so they are refusing to help and finger pointing it is some problem with the plugin. This is the only social login plugin which I like so hopefully it gets sorted please!
The issue is that after a user logs in via any of the 3 available social media I have at https://seminary.org.mt/wp-admin/ the user gets the login of the social media, logs in, then is redirected to a white screen with a dot displayed only.
I have and had Bad Behaviour set up to Allow Offsite Forms
If need be I can provide you with an Admin account to test with if that helps please.
redirect.html works fine with a 200 Status code:
Request URL:https://seminary.api.oneall.com/socialize/redirect.html?provider_connection_token=abfb2193-ed80-4c39-8e40-98638726488b
Request Method:GET
Status Code:200 OK
Remote Address:136.243.63.184:443
Response Headers
Cache-Control:private, no-cache, no-cache=Set-Cookie, proxy-revalidate
Connection:keep-alive
Content-Encoding:gzip
Content-Length:795
Content-Type:text/html; charset=UTF-8
Date:Sat, 24 Dec 2016 09:23:19 GMT
Expires:Sat, 26 Jul 1997 05:00:00 GMT
P3P:CP="IDC DSP COR CURa ADMa OUR IND PHY ONL COM STA"
Pragma:no-cache
Server:nginx
Vary:Accept-Encoding
X-Accepted-Source:xalpha.oneall.com
X-Forwarded-Target:xromeo.oneall.com
Request Headers
Accept:text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
Accept-Encoding:gzip, deflate, sdch, br
Accept-Language:en-GB,en;q=0.8,en-US;q=0.6,mt;q=0.4,it;q=0.2
Connection:keep-alive
Cookie:oaapis=1j31s1bv9sqk42qfnmptr10kd6; __utmt=1; __utma=248432985.1486014420.1482389903.1482402733.1482570940.3; __utmb=248432985.1.10.1482570940; __utmc=248432985; __utmz=248432985.1482570940.3.2.utmcsr=docs.oneall.com|utmccn=(referral)|utmcmd=referral|utmcct=/plugins/guide/social-login-wordpress/; oas=m6hdpn68tccbouh1s6vm91tmq0
DNT:1
Host:seminary.api.oneall.com
Referer:https://seminary.org.mt/wp-login.php?redirect_to=https://seminary.org.mt/wp-admin/&reauth=1
Upgrade-Insecure-Requests:1
User-Agent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36
Query String Parameters
provider_connection_token:abfb2193-ed80-4c39-8e40-98638726488b
I get redirected to: https://seminary.org.mt/wp-login.php?oa_social_login_source=login&redirect_to=https://seminary.org.mt/wp-admin/
with a 402 error, with headers saying:
Request URL:https://seminary.org.mt/wp-login.php?oa_social_login_source=login&redirect_to=https://seminary.org.mt/wp-admin/
Request Method:POST
Status Code:402
Remote Address:104.28.12.118:443
:authority:seminary.org.mt
:method:POST
:path:/wp-login.php?oa_social_login_source=login&redirect_to=https%3A%2F%2Fseminary.org.mt%2Fwp-admin%2F
:scheme:https
accept:text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
accept-encoding:gzip, deflate, br
accept-language:en-GB,en;q=0.8,en-US;q=0.6,mt;q=0.4,it;q=0.2
cache-control:max-age=0
content-length:155
content-type:application/x-www-form-urlencoded
cookie:__cfduid=d43a20c613651084efad24233c41fac4b1480322109; PHPSESSID=bd1e02301066d71a1fa28b431acf5d41; wp-settings-1=align%3Dleft%26imgsize%3Dlarge%26hidetb%3D1%26libraryContent%3Dbrowse%26editor%3Dhtml%26urlbutton%3Dfile%26wplink%3D1%26ed_size%3D714%26advImgDetails%3Dshow%26posts_list_mode%3Dlist; wp-settings-time-1=1481393581; _ga=GA1.3.1894902987.1480322118; cpsession=%3aAzGCe_qhGHbWD5ka%2cb727f60a85dd9fe87131209ee82c59c0; webmailsession=%3ad6mkrGICDi99kkrX%2cb79549a412dbd68411d2572e23ade60d; roundcube_cookies=enabled; timezone=Europe/Berlin; tk_tc=1482570645118; tk_qs=; __utmt=1; browser_id=00cd8d35-8fd4-4edb-9d25-a4e6598062c8; __utma=229552030.1894902987.1480322118.1482484897.1482570761.25; __utmb=229552030.2.10.1482570761; __utmc=229552030; __utmz=229552030.1482484897.24.2.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not%20provided); bb2_screener_=1482571161+80.71.49.242+80.71.49.242; wordpress_test_cookie=WP+Cookie+check
dnt:1
origin:https://seminary.api.oneall.com
referer:https://seminary.api.oneall.com/socialize/redirect.html?provider_connection_token=8cb33f50-7de1-4665-bf35-647bed990b0 [hidden last number]
upgrade-insecure-requests:1
user-agent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36
Query String Parameters
oa_social_login_source:login
redirect_to:https://seminary.org.mt/wp-admin/
Form Data
oa_action:social_login
oa_social_login_token:8cb33f50-7de1-4665-bf35-647bed990b0 [hidden last number]
connection_token:8cb33f50-7de1-4665-bf35-647bed990b0 [hidden last number]
identity_vault_key:
Any idea please?
Many thanks and have a wonderful Christmas!
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Answers
please login to your WordPress admin area and click on the Autodetect/Verify buttons. Do you get a green success message for each of the tests? Please also save your settings afterwads.
White pages are usually due to a PHP error. Could you please also check your PHP error logs?
I wish you a wonderful Christmas too!
Yes I get a green success message.
Detected CURL on Port 443 - do not forget to save your changes!
I truncated the error_log before trying to log in. This is the error log:
Not seeing anything related to oneall
[28-Dec-2016 07:01:05 America/New_York] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20121212/suhosin.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20121212/suhosin.so: undefined symbol: zend_execute_ex in Unknown on line 0
[28-Dec-2016 07:01:05 America/New_York] PHP Warning: PHP Startup: PDO: Unable to initialize module
Module compiled with module API=20121212
PHP compiled with module API=20100525
These options need to match
in Unknown on line 0
[28-Dec-2016 07:01:05 America/New_York] PHP Warning: PHP Startup: pdo_sqlite: Unable to initialize module
Module compiled with module API=20121212
PHP compiled with module API=20100525
These options need to match
in Unknown on line 0
[28-Dec-2016 07:01:05 America/New_York] PHP Warning: PHP Startup: imagick: Unable to initialize module
Module compiled with module API=20121212
PHP compiled with module API=20100525
These options need to match
in Unknown on line 0
[28-Dec-2016 07:01:05 America/New_York] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20121212/timezonedb.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20121212/timezonedb.so: cannot open shared object file: No such file or directory in Unknown on line 0
[28-Dec-2016 07:01:05 America/New_York] PHP Warning: PHP Startup: pdo_mysql: Unable to initialize module
Module compiled with module API=20121212
PHP compiled with module API=20100525
These options need to match
in Unknown on line 0
[28-Dec-2016 07:01:07 America/New_York] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20121212/suhosin.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20121212/suhosin.so: undefined symbol: zend_execute_ex in Unknown on line 0
[28-Dec-2016 07:01:07 America/New_York] PHP Warning: PHP Startup: PDO: Unable to initialize module
Module compiled with module API=20121212
PHP compiled with module API=20100525
These options need to match
in Unknown on line 0
[28-Dec-2016 07:01:07 America/New_York] PHP Warning: PHP Startup: pdo_sqlite: Unable to initialize module
Module compiled with module API=20121212
PHP compiled with module API=20100525
These options need to match
in Unknown on line 0
[28-Dec-2016 07:01:07 America/New_York] PHP Warning: PHP Startup: imagick: Unable to initialize module
Module compiled with module API=20121212
PHP compiled with module API=20100525
These options need to match
in Unknown on line 0
[28-Dec-2016 07:01:07 America/New_York] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20121212/timezonedb.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20121212/timezonedb.so: cannot open shared object file: No such file or directory in Unknown on line 0
[28-Dec-2016 07:01:07 America/New_York] PHP Warning: PHP Startup: pdo_mysql: Unable to initialize module
Module compiled with module API=20121212
PHP compiled with module API=20100525
These options need to match
in Unknown on line 0
[28-Dec-2016 07:01:09 America/New_York] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20121212/suhosin.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20121212/suhosin.so: undefined symbol: zend_execute_ex in Unknown on line 0
[28-Dec-2016 07:01:09 America/New_York] PHP Warning: PHP Startup: PDO: Unable to initialize module
Module compiled with module API=20121212
PHP compiled with module API=20100525
These options need to match
in Unknown on line 0
[28-Dec-2016 07:01:09 America/New_York] PHP Warning: PHP Startup: pdo_sqlite: Unable to initialize module
Module compiled with module API=20121212
PHP compiled with module API=20100525
These options need to match
in Unknown on line 0
[28-Dec-2016 07:01:09 America/New_York] PHP Warning: PHP Startup: imagick: Unable to initialize module
Module compiled with module API=20121212
PHP compiled with module API=20100525
These options need to match
in Unknown on line 0
[28-Dec-2016 07:01:09 America/New_York] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20121212/timezonedb.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20121212/timezonedb.so: cannot open shared object file: No such file or directory in Unknown on line 0
[28-Dec-2016 07:01:09 America/New_York] PHP Warning: PHP Startup: pdo_mysql: Unable to initialize module
Module compiled with module API=20121212
PHP compiled with module API=20100525
These options need to match
in Unknown on line 0
I didn't notice the dot on the blank page on my first try. When php fails due to an error, the page should be blank. My guess here would be that you have a die or exit somewhere in your code.
What you can do first is disable/remove Social Login in the WP Admin area and then re-install it. If the error is then gone, soembody has manually changed the code of the plugin. If there error is still happening afterwards, then you should search for a die or exit in the rest of your code.
If you can provide me a temporary admin access, I can also have a look. Please do not post the details in forum, but in our contact forum: https://www.oneall.com/company/contact-us/