These forums are your way of communicating with the community of people developing and using tools provided by the OneAll platform. The forums are run by the community and moderated by the OneAll team during office hours.
Please stick to technical issues - and remember, no confidential information - these are public forums!

instagram connecting

does nayone know why we are getting this message while trying to login to instagram
{"code": 403, "error_type": "OAuthForbiddenException", "error_message": "You are not a sandbox user of this client"}


  • You are receiving this error because your Instagram app is not available to the public.
    It can only be used by the owner of the app (or users having been invited using the Sandbox panel of the app).

    Please open your Instagram apps here:

    Then "manage" your app, open the panel "permissions" and "Start a submission".
    Once Instagram has reviewed the app, it will be public and work for everybody.

    The process is unfortunately very complicated, but this is out of our hands.
Sign In or Register to comment.


Please sign in to your OneAll account to take part in the discussions.

Please click on the link below to connect to the forum with your OneAll account.