Not getting all information from social login


I have got all the permissions from Facebook we required and also ticked all options in the back end to acquire them via Oneall.. but still cannot get access to the information in the fields we have permission for. TGested it through a simple script and VS graph explorer to make sure information is coming through.. and it is. So this is a Oneall problem it seems like. Has anyone experienced anything similar? Any thought s on a fix?
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