Oneall stopped working

Hi, I was using oneall for years when all of a sudden it stopped working. I have reset the private key but that wont work either.
The error messages i get when i try to very the API settings are

Autodetection Error - our documentation might help you fix this issue. - ( Leads to blank page )

The API Connection cannot be made, try using the API Connection autodetection

I use Prestashop 1.6

Thank you

Answers

  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    Hi Colin,

    the error that you mention is displayed if your server supports neither CURL nor FSOCKOPEN.
    Could you please check if you have installed CURL and install it if it's not present?

    Regards,

Welcome!

Please sign in to your OneAll account to ask a new question or to contribute to the discussions.

Please click on the link below to connect to the forum with your OneAll account.