website issue on iPad and iOS

edited October 2017 in Social Login

I have an issue on our website when users try to use Facebook or Google on iOS. The first time they tap the Facebook or Google button, nothing happens. If they tap either button after that the login proceeds as expected. The site works as expected on Android, Windows, and macOS.

The address is Tap Services, then Get A Quote.



  • To clarify: this issue is showing up on the iPad and other iOS devices.
  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    Hi Brian,

    I just gave it a try on an iPhone 7 and it seems to work as expected.
    Have you already fixed the issue?

  • Hi Claude,

    No, it hasn't been fixed yet. So when you tap once on the Facebook or Google buttons you're prompted to log in? Or if you're already logged in the information populates?

    I tested this morning on an iPad with iOS version 9.3.5 and I'm still seeing the issue there.

    Thanks for your help.


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