Getting whitelist Error even though domain is whitelisted

Hi. I keep getting the error:

[OneAll] To enforce the security of our services we require each domain to be whitelisted. Please click here to open your security settings and whitelist the domain chattersquare.com. Reload this page afterwards.

But the domains are whitelisted:
chattersquare.com
*.chatterquare.com
www.chattersquare.com

You can see the error here:
http://www.chattersquare.com/wp-login.php

What am I doing wrong?

Russell

Best Answer

  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    Answer ✓
    Hi Russell,

    I've been to our website and I can see the icons.

    After having whitelisted a new domain you need to wait a few minutes so that the changes can be propagated to all of our servers. Then you should refresh your browser cache in order to see the changes.

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