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LoudVoice Authors Photo for Twitter are too Small

Ryan_ChristensonRyan_Christenson
in Questions
It appears the default size for social avatars is 48x48 for loudvoice. However, I noticed for twitter that the API is pulling the mini 24x24 twitter profile image when it should be pulling the normal 48x48 image.

https://developer.twitter.com/en/docs/accounts-and-users/user-profile-images-and-banners

Best Answer

  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    Answer ✓

    Hi Ryan,

    this error has been fixed with the latest release for LoudVoice.

    Best Regards,

Answers

  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    Hi Ryan,

    thank you for the bug report, this error should now be fixed!
    Please note that the user needs to re-login in order to display the new avatar.

    Best Regards,
  • Ryan_ChristensonRyan_ChristensonMember
    Hi Claude,

    It's still loading the 24x24 twitter image. I posted a "twitter test" a moment ago on the demo and same behavior:
    https://www.oneall.com/services/loudvoice/

    It also displays the 24x24 twitter image in Authors Moderation in the OneAll dashboard.

    I even deleted an author manually in the dashboard to see if that would make a difference but still the same results with a 24x24 image being fetched from twitter.
  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    Hello,

    could you please open our demo and do a logout/login and then post another test?
    https://www.oneall.com/services/loudvoice/

    Regards,
  • Ryan_ChristensonRyan_ChristensonMember
    edited January 2018
    Nice it's working now on the demo. :)

    It's not working live on my site though. I'm assuming you were testing it on the demo first?

    Thanks, Claude.
  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    Hello,

    could you please give me a link to your live site?
    I will have a closer look.

    Regards,
  • Ryan_ChristensonRyan_ChristensonMember
    I sent you a PM with more details.
  • Ryan_ChristensonRyan_ChristensonMember

    No fix on this yet? Twitter mini images still appears instead of normal.

  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team

    Hi Ryan,

    could you try to logout/login and then post a new message?
    The user avatars are updated when users add a new post.

    Regards,

  • Ryan_ChristensonRyan_ChristensonMember

    I have tried that several times to no avail. I even deleted authors in the OneAll control panel and then logged in to have the author re-created and the new author image is still a mini twitter image.

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