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Social sharing on Linkedin, twitter and facebook

Remi_JourdanRemi_Jourdan
edited January 2018 in Social Sharing
we have been using oneall for a awhile now and we love it. thank you.
question: we are having issues with sharing to social network thru our website using the oneall APIs. we checked and verified all the setting and they are all correct. however when we try to share activity from the site, the post is not being shared to the social network we have selected. when we login to our social networks, the post are not there!
thanks for your support solving this issue

Answers

  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    Hi Remi,

    to debug this issue, we need more information about your OneAll account.

    Could you please raise a ticket here?
    http://www.oneall.com/company/contact-us/


    Thank you
  • Kim_NicolaouKim_NicolaouMember

    I have the same problem as above - for a very long time now: we are having issues with sharing to social network thru our website using the oneall APIs. we checked and verified all the setting and they are all correct. however when we try to share activity from the site, the post is not being shared to the social network we have selected. when we login to our social networks, the post are not there!
    thanks for your support solving this issue

    Thank You

  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team

    Hello,

    could you please tell me which API endpoint you are using to share content?
    In case of a failure the API should also return an appropriate message.

    If you give me your OneAll subdomain, I will have a look at the logs.

    Regards,

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