Facebook Social sign in no longer working on our site

David_Carter

hey,

I can no longer use fb to sign into our site. I get the attached error message when I click signin with facebook on our site (in a popup when its attempting the fb login) -

"Can't load URL: The domain of this URL isn't included in the app's domains. To be able to load this URL, add all domains and sub-domains of your app to the App Domains field in your app settings."

David_Carter

not sure if it helps but this is the URL its trying to load at the time -

https://web.facebook.com/dialog/oauth?client_id=260253897685353&redirect_uri=https://londonsvenskar.api.oneall.com/socialize/callback.html&state=a8c54ac3-ba09-4410-ba83-ab1ed79524fd&response_type=code&display=popup&scope=email,public_profile&_rdc=1&_rdr

David_Carter

To note, I have been through the full process of adding the correct URLs into the 'Valid OAuth redirect URIs' field but facebook will not accept the http version of the URL as directed to be added. I've tried adding a mixture of all of these but none seem to fix the issue -

https://.oneall.com
https://.com
https://.oneall.com/socialize/callback.html

where sitename is my actual site name with com written on the end (and it is what is set in subdomain field in OneAll). It is basically what OneAll suggested I put into the field. I presume it shouldnt be sitename.com.

Is there another URL I need to add to the 'Valid OAuthredirect URIs' or could my issue be elsewhere (all the settings on that page are again how OneAll suggested they be.

David_Carter

sigh, I've got it working but I don't think I really changed anything. I re did all the steps over and over and eventually it just started working.

Marek_Rz

I have the same problem with my webpage https://nawigator.bankowebezprawie.pl/
The message says: application domain is not allowed.

Then I see message: [Site:nawigator] Could not connect to Facebook
If you are the owner of this website, then please verify the Facebook configuration in your OneAll account. In this case, please click on the following link and follow the setup guide in order to fix the error: Setup Facebook Configuration
Additional Information
The setting [Valid OAuth redirect URIs] of the Facebook app is invalid.

I do not changed on Facebook aplication settings.
Other social networks logins (eg. Google) works fine.

Claude_Schlesser

Hello,

In March Facebook has updated their API and you need to update your Facebook app. If you login to your OneAll account, you can see a red warning on the dashboard (it's there since december 2017).

Just follow the steps and everything will be fixed within minutes