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Why is OneAll User Calculation based on Provider and Not the E-mail Address?

Ryan_ChristensonRyan_Christenson
edited March 2018 in Questions

I was just wondering why the number of users is calculated by the provider, and not by the email address of the person?

It makes it less attractive to offer multiple social logins in this case. If a person wanted to sign in with 6 different accounts that all share the same email address it counts those as 6 unique accounts against the yearly user quota. A user should be specified by the email address not the social account.

Best Answer

  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    Answer ✓

    Hi Ryan,

    yes, you are absolutey right and this is something we have planned to changed.

    Based on our statistics, the number of persons that use multiple social networks to login is however very small. If I remember well it's 1 or 2 percent of the users.

    Regards,

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