Hoping you can help with Facebook login error

Hi. I have setup the plugin and and all accounts work except for facebook where I get the following message. The facebook app is showing as live. I have added the https://mysalusorg.api.oneall.com/socialize/callback.html to the valid OAuth redirects

App Not Setup: This app is still in development mode, and you don't have access to it. Switch to a registered test user or ask an app admin for permissions.

Looking further, I notice that the app id and Secrete key in Social Login and the values showing in facebook are different. I did change (deleted ole and created new) the social login app earlier today. I can not see a way to change the plugin values to current facebook values. Is this a timing thing?

Thanks

Best Answer

  • Hello,

    in order to fix this error:

    App Not Setup: This app is still in development mode, and you don't have access to it. Switch to a registered test user or ask an app admin for permissions.

    Please open your apps here:
    https://developers.facebook.com/apps/

    Then go to the "App Review" page of you app and make sure "Make [app-name] public?" is set to YES.

    What is important is that you set the Facebook app id/app secret in your OneAll Facebook settings exactly like in your Facebook app.

    Then you take the public/private key of your OneAll site and use these values in the plugin.

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