Accounts are linked, the Facebook application is active, when you log in to site - permission is requested from Facebook. But after that nothing happens. In Facebook, authorization is marked as active, but on the site itself - no. Accordingly, user there is no access to its account on site, is noе possibility to leave comments. With other social networks, there are no such problems.
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Answers
Hello,
could you please tell me which platform (WordPress, Drupal ... ) you are using? Please also post a link the website, so that we can reproduce the issue.
Regards,