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Whitelist IP Range for oneall.com?

Israel_JerniganIsrael_Jernigan
in WordPress

There's a firewall for one of our client's office blocking oneall's scripts. Is there a range of IPs we can tell them to allow?

Thanks,
-Israel

Best Answer

  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    edited May 2019 Answer ✓

    Hello,

    you need to whitelist this ip:

    136.243.63.184

    and the following domain;

    .api.oneall.com

    For the correct loading of the icons the following
    subdomain needs to be whitelisted too:

    *.oneallcdn.com

Answers

  • Forum_TrkeljanjeForum_TrkeljanjeMember

    It depends on your client's ISP, I think. If his IP address is static, you can do it effortlessly. In home networks, IP addresses aren't fixed, but they do fall within specific ranges.

  • Israel_JerniganIsrael_JerniganMember

    I meant from oneall. It's blocking all the scripts from oneall. I've added our API domain from onall, but I was wondering if there's anything else I needed to add.

  • Israel_JerniganIsrael_JerniganMember

    We ended up being able to solve it by whitelisting:

    *.api.oneall.com AND https://secure.oneallcdn.com (This domain is used to load the button css in the login iframe and without it the buttons don't showup.)

    But that IP is good to know! Thanks!

  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team

    Thank you for the hint with secure.oneallcdn.com. I have added it to my original answer ;)

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