User panel hidden

Hello,

On our phpbb forum suddenly the user profile page (ucp.php?i=profile&mode=reg_details) is hidden. On that page users should be able to edit their profile but it's being hidden by oneall. The div that holds the content is changed to

<

div class="panel has-nav-tabs no-border " style="display: none;"> and the display:none is added by oneall.

Why is this and how can I prevent it from happening. I updated the oneall extension from 4.5.2 that we were using to 4.8 but it didn't fix the issue.

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