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Getting whitelist Error even though domain is whitelisted since 4 days ago

Juan_Carlos_MoralesJuan_Carlos_Morales
in Questions
Greetings.

The weekend we migrated our hosting to a new one. After that we are getting the error:

[OneAll] To enforce the security of our services we require each domain to be whitelisted. Please click here to open your security settings and whitelist the domain hcsconsultores.com. Reload this page afterwards.

But the domains are whitelisted (even we configured the IP address in order to avoid the error as can you see) :

*.hcsconsultores.com
hcsconsultores.com
www.hcsconsultores.com
72.47.244.65

You can confirm it at:
http://www.hcsconsultores.com/ option "INICIAR SESION" in the main menu.

Best Answer

  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    Answer ✓
    Hi Juan Charlos,

    I don't see that error, maybe you have to refresh the cache of your browser.

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