WordPress - Log in with Twitch creates a new user if an email address is already in use

edited October 2020 in Social Login

Log in with Twitch works great to create new user accounts on my WordPress site. However, if a user already exists on my WP site, and they attempt to Log in with Twitch, they see the message: "You have successfully connected with Twitch.tv!" along with the red error message: "This email is already used by another account" - I have the Link feature activated in settings. But, rather than performing a link to the existing user, the OneAll plugin creates a new user with the same name and a "1" appended. The new user account also has no email address. Finally, the new user account is linked to Twitch. The original is not. How do I fix this?


  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team

    Hi Talis,

    thank you very much for the bug report.

    We have now fixed an error where the email that our API returned for Twitch was not correctly being flagged as "verified", which prevents the plugin from using it to link the accounts together.

    To give it a try, please delete the wrongly created new user and then try to login once again using Twitch.

    Best Regards,


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