Subscription change
Hi there, we had a plus yearly plan, changed to business for one month and now changed back to plus. You charged us again for the plus subscription for the whole year.
Could you please:
- credit us one month of plus subscription since for one month we used business
- cancel the last invoice and send us back the money?
Thanks.
Could you please:
- credit us one month of plus subscription since for one month we used business
- cancel the last invoice and send us back the money?
Thanks.
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We will investigate this today, and let try to fix this as best we can.
We thought we had... We're checking again. Sorry about this.