Twitter profile pic not showing

Answers

• Fred_PinelMember

  August 2016

  Hi,
  Yes, that should be the case.
  What is your web site built with? (Wordpress, ...)
  And if possible, is there a public URL we can access.
  
  Regards
• Kinga_GomezMember

  August 2016

  Hi,
  Yes it's a wordpress site: http://spillwords.com/
  
  And if you'd like to see the blank Twitter photo in the comments section, you can check this post:
  http://spillwords.com/the-developing-i/
  
  And in comparison this is a post with Twitter profile pic that's fine:
  http://spillwords.com/what-do-you-want-to-leave-behind-for-posterity/
  
  thank you
• Fred_PinelMember

  August 2016

  Hi,
  Are you using Buddypress?
• Kinga_GomezMember

  August 2016

  No, I don't
• Fred_PinelMember

  August 2016

  Hi,
  Normally, this is the case (pictures get updated).
  The URL (spillwords) was not available for us to have a look (unauthorized).
  
  Regards
• Kinga_GomezMember

  August 2016

  Hi,
  I apologize for that, we had some technical issues yesterday morning, but it's all accessible now, if you wouldn't mind checking.
  thank you
• Fred_PinelMember

  August 2016

  Hi,
  No problem.
  Tested the scenario you described (although not waited a few days in between logins), and the picture profile did get updated in profile and in comments after changing it in a Twitter profile.
  Also the example blank picture is not blank on the link developing-I.
  
  In the error situation, how did you notice the site was looking for the previous picture? Could you check again.
  
  Regards.
• Kinga_GomezMember

  August 2016

  Hi,
  
  thank you very much for testing. I have checked the Developing I post again (through Torch browser and Safari) and the Criptic Mysfic photo in the comments is still blank. I'm attaching 2 screen shots urls, from both browsers.
  
  http://spillwords.com/wp-content/uploads/2016/08/Developing-I-pic-error.jpg
  http://spillwords.com/wp-content/uploads/2016/08/Phone-Shot-Developing-I-error.png
  
  As to the error, I inspected element and noticed that I'm getting the error on the blank photo:
  https://pbs.twimg.com/profile_images/705493273092067329/3YBsBGFg_bigger.jpg
  Failed to load resource: the server responded with a status of 404 (Not Found)
  
  and when you check the url for the photo that's asked for it is in fact blank. So I checked what the url of the user's Twitter Profile photo (current one on Twitter) is and that's it:
  https://pbs.twimg.com/profile_images/752190982242897920/RHDNXoDF.jpg
  
  and if you type the url his Twitter pic shows up, so I'm assuming it's looking for the old twitter photo, as it's twitter url.
  
  Hope this helps,
  
  thank you for your help
  
• Kinga_GomezMember

  August 2016

  PS
  I also temporarily approved your comment in the post:
  http://spillwords.com/itoo/
  
  maybe you can try to change your Twitter pic now and make another comment to see if your pic pops up
  
  thank you
• Kinga_GomezMember

  August 2016

  Thank you so much Claude for your reply and the answer to my inquiry. That's perfectly fine, so it will fix itself once the user logs in again. Now I can update the users with this information.
  
  thank you for your help! I appreciate it