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Locked out of my forum!

Carol_VenablesCarol_Venables
in Questions
This is what I get when I tried to log in to test your software:

Fatal error: Cannot redeclare template_oneall_social_login() (previously declared in /home/friends6/public_html/forum/Sources/Load.php(2253) : eval()'d code:326) in /home/friends6/public_html/forum/Sources/Load.php(2253) : eval()'d code on line 434

Now I cannot access my forum and I need to urgently!

Best Answers

  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    Answer ✓
    Hi Carol,

    you seem to have installed it twice this is why you get the error Cannot redeclare template_oneall_social_login().

    What you can do is open this the file Login.template.php in your template directory and remove this function:

    // OneAll Social Login (https://docs.oneall.com/plugins/) function template_oneall_social_login() { ... }
  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    edited May 2017 Answer ✓
    No offense taken ;)

    Yes, I can have a look, but please do not post your credentials here as this is a public forum.
    Please send me the access by email.

Answers

  • Carol_VenablesCarol_VenablesMember
    Can I give you access to look at the file yourself?

    When I CTRL F I cannot find what you have typed...
  • Carol_VenablesCarol_VenablesMember
    PS I apologise for being an *ss in my email
  • Carol_VenablesCarol_VenablesMember
    I will copy paste the file in my email
  • Carol_VenablesCarol_VenablesMember
    I may be stupid when it comes to coding, but I'm not stupid completely :D heheh I would never give out my personal details anywhere online :D hehe
  • Carol_VenablesCarol_VenablesMember
    THANK YOU very much for your very rapid Help. I am exceptionally grateful to you for helping so quickly and efficiently, especially after I was snotty in my first email.

    Kind regards

    (NOW SOLVED)
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