No "interested in gender" returned for Facebook

Answers

• Fred_PinelMember

  June 2016

  Hi,
  This should be available.
  On app.oneall.com, go to the Social Networks / Facebook and tick the appropriate field (Relationships, gender interests).
  
  Regards
• Radosław_SkupnikMember

  June 2016

  I've checked and rechecked it and it doesn't seem to work. It always returns only the "status" field, not the "interested_in":
  
  
  
  I believe all permissions are properly set, both in OneAll and Facebook App, see the screenshots below. They're in Polish, hope you don't mind.
  
  
  
  
  
  
• Fred_PinelMember

  June 2016

  Hi,
  This is strange.
  To troubleshoot this, in your Facebook account settings, you can remove the app autorization for your Facebook app.
  This will allow the Facebook login popup to show the scope requested.
  You can then check if the user_relationship_details is one of them.
  Also, for this account, make sure you have specified some gender interest (profile, contact and basic info section).
  And check what you get from Oneall.
  
  Hope this helps.
• Radosław_SkupnikMember

  July 2016

  I've tried everything, this doesn't seem to work.
• Fred_PinelMember

  July 2016

  Hi,
  If you are testing with a Facebook account you own, can you check what the application settings (permissions) from:
  https://facebook.com/settings?tab=applications.
  Locate the app for your site, and by clicking on the icon, it should list the the info you provide to this app, and should include the "relationship interests".
• Radosław_SkupnikMember

  July 2016

  Hi,
  Everything in the app for the account is enabled and the accessibility is set to public. The "interested in" field is set and is also set to be publicly visible. Basically, it's set the same as gender. The gender is being returned, but "interested in" is not.
• Claude_SchlesserAdministratorOneAll Team

  July 2016

  Hi Radosław,
  
  our API should already include the "intereste_in" information. I have seen that you have multiple OneAll site. Could you tell me for which OneAll site you would retrieve the information? We will then make some more tests.
  
  Regards,
• Radosław_SkupnikMember

  July 2016

  I am testing this on the "QAHorizon" site
• Paweł_MaterniakMember

  May 2017

  Oneall Team,
  
  any updates on that? We still can't get gender inerests in the response.
  
  Thanks
  Pawel
  
• Claude_SchlesserAdministratorOneAll Team

  May 2017 edited May 2017

  Hello,
  
  to retrieve this value, please first make sure that you have enabled this option in the OneAll Facebook setup:
  Relationship, Gender Interests
  
  Then please go to the App Review panel of your Facebook app and make sure that this permission has been approved:
  user_relationship_details
  
  When the user now logs in with Facebook the following node will be included in the user's data that you pull from our API:
  "relationship": { "interested_in": "Female" }
• Paweł_MaterniakMember

  June 2017 edited June 2017

  Hi Claude,
  
  thank you for your answer. We ensured that our app is configured as you described. Now I can see that 'interested_in' field is being returned by /connection/****.json ednpoint but is not included in identities/***/synchronize.json response.
  The latter is what we'd like to use to get that value from. Is or will that be possible at some point?
  
  Thanks
  Pawel
• Claude_SchlesserAdministratorOneAll Team

  June 2017 edited June 2017

  Hi Pawel,
  
  it's very like that the user has not given his consent for the "user_relationship_details" scope. Could you please make sure that the permission is enabled (as described in my previous post). Then login using Facebook and then refresh that identity.
  Please tell me if you then get the value.
  
  Regards