Claude_Schlesser

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• Hi Simon, are you using on of our plugins or building a custom solution? Regards,

  in How I can customize a user registration page with different fields we need Comment by Claude_Schlesser March 2018
• Hi Mika, There are different versions of the plugin for phpBB 3.0 and phpBB 3.1/3.2 Did you had a phpBB 3.0 before? If you upgraded from 3.0 to 3.2, the plugin might not work as expected unless you upgrade it too. Regards,

  in OneAll not showing after upgrading to phpBB 3.2 Comment by Claude_Schlesser March 2018
• Hi Ryan, could you try to logout/login and then post a new message? The user avatars are updated when users add a new post. Regards,

  in LoudVoice Authors Photo for Twitter are too Small Comment by Claude_Schlesser March 2018
• Hello, could you please tell me how we can test this issue? Regards,

  in (in mobile) if i register from google chrome it ok but if register from facbook app it cannot? Comment by Claude_Schlesser February 2018
• Hi Kate, I now had a look at your account logs. The first connection from Twitter did not include an email address. The last connection however did include the email. So I think that it should work now.

  in Not receiving email from twitter login Comment by Claude_Schlesser February 2018
• Hi Kate, please make sure that you have filled out the Privacy Policy URL and Terms of Service URL in the the app settings. Otherwise Twitter will not return the user's email address. We will also add that mention to our setup guide! Best R…

  in Not receiving email from twitter login Comment by Claude_Schlesser February 2018
• Hi Adriyana, we are currently improving Google connections. Maybe that improvement will fix the issue! Regards,

  in Issue with Social Login Comment by Claude_Schlesser February 2018
• Hello, Line unfortunately does not return the user's email address. Could you please open your Twitter apps here: https://apps.twitter.com/ Then please make sure these fields are filled out: * Privacy Policy URL * Terms of Service UR…

  in emails of LINE and Twitter is not showing correctly. Comment by Claude_Schlesser February 2018
• Hi Matthew, the last Google login that I see for your site was about 3 weeks ago. Are you sure that the Mailchimp integration was enabled then? Regards,

  in New user login via Google, but Mailchimp not auto adding email to list Comment by Claude_Schlesser February 2018
• Hello, is it possible that you have declined to share the email during your first connection? Could you post a link to your website. I will then try to login and check if my email address is being requested and retrieved. Best Regards,

  in Why does Facebook Primary Email not show? Comment by Claude_Schlesser February 2018
• Thank you

  in Why Aren't the Social Network Choices Not Showing Up in Overall_Header.html? Comment by Claude_Schlesser February 2018
• Hello, I have been able to reproduce the issue. Could you please try this: * Open this file: /core/packages/oneallsociallogin/include/assets/css/frontend.css * Find this: #oneallsociallogin_login_box_top { margin: 10px; h…

  in Problems with access with IPHONE Comment by Claude_Schlesser February 2018
• Hi John, we cannot automatically update the username when it's updated on a social network. It would however be possible to update the username when the user logs in. Would that suit your needs? Best Regards,

  in Support for Username Changes Comment by Claude_Schlesser February 2018
• Hi Matthew, today we have released an improved version of the User Explorer. There is now a link in the user's details. Best Regards,

  in Can we view their facebook profile? Comment by Claude_Schlesser February 2018
• You have raised the same question in our ticket system. Here what we (Damien) answered less than hour after having received the ticket: Hi Joe, I didn't get the error "Resource Limit is Reached" nevertheless for the 404 error, did you s…

  in Resource Limit is reached Comment by Claude_Schlesser February 2018
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