Claude_Schlesser
About
- Username
- Claude_Schlesser
- Joined
- Visits
- 2,127
- Last Active
- Roles
- Administrator, OneAll Team
Comments
-
Hello, could you please tell me which platform (WordPress, Drupal ... ) you are using? Regards,
-
Hello, this is the community support forum, we guarantee no response times here. Response times are only guaranteed for paying customers through our ticket system. I also see that one of our developers has already answered your questions through o…
-
Hi Ryan, thank you for the bug report, this error should now be fixed! Please note that the user needs to re-login in order to display the new avatar. Best Regards,
-
Hi Artem, it should be unique users per year. At the moment that number is however not always correct and we are currently reviewing the whole process. Regards,
-
Hi Ajeet, I have successfully been able to login with Facebook and create my account. Have you already fixed the issue? Regards,
-
Hi Remy, could you please tell me how exactly I can reproduce the error? Best Regards,
-
Hi John, yes, no problem. Just tell us which scope you need and we will add them Regards,
-
Hello, could you please open the social login settings in your Prestashop admin area and click on "Autodetect" and "Verify" ? Do you get a green success message for both tests? Please also post a link to your shop so that we can have a closer loo…
-
Hello, the Authorization: Bearer is used only used to retrieve the user's profile after his connection with LinkedIn. As it's only used once and as OneAll takes care of that step, there is no need to keep it. The access token is available in the a…
-
Hello, could you please send me a link to a website where I can reproduce the issue? Regards,
-
Hi David, I think that we have found the issue. You whole website is nested inside of an iFrame Google does not seem to like the login inside of an iFrame. We will have a closer look at the issue. Do you absolutely need that iFrame? Re…
-
Hi Alex, at the moment we unfortunately do not have a russian translation for LoudVoice. If you could translate a couple of expressions for us, we could add it. Best Regards,
-
Hi David, I just made a couple of tests in Firefox 57.0.1 (64-bit) and I could not detect any issues. Do you have a popup when you login with Google? In this case you need to refresh your browser's cache to fix the issue. Could you please post a l…
-
Thank you for the additional information. We have now been able to reproduce the issue. It occurs only in Chrome 63.0.3239 and during our tests it also only occurred for a small sub-set of users. The issue seems to be related to multiple redirects i…
-
Hello, we have now pushed a patch. Could you please refresh your browser cache and try again? Regards,
Welcome!
Please sign in to your OneAll account to ask a new question or to contribute to the discussions.
Please click on the link below to connect to the forum with your OneAll account.
