Claude_Schlesser

Comments

• Hi Dale, could you please post a link to your website? I will have a look and help you fix the issue. Regards,

  in Timeout when linking accounts Comment by Claude_Schlesser October 2016
• Hi Ed, we received your ticket this morning and I just send you an answer. Regards,

  in Website cancelled 4 months ago but still getting billed monthly. Comment by Claude_Schlesser October 2016
• Hello, this file is missing: http://www.mpcrafts.com/catalog/view/javascript/oneall/frontend.js Please download the extension here: http://www.opencart.com/index.php?route=extension/extension/info&extension_id=24825&filter_search=social lo…

  in Social side image is not show my side Comment by Claude_Schlesser October 2016
• The previous version of Social Login unfortunately did not work on OpenCart 2.3.x. We have now released a brand new version especially for OpenCart 2.3.x. It can be downloaded here: http://www.opencart.com/index.php?route=extension/extension/inf…

  in Cannot find login buttons Comment by Claude_Schlesser October 2016
• Synhronization for LinkedIn has been pushed to production and is now available.

  in Linkedin - does not refresh profile data Comment by Claude_Schlesser October 2016
• Hi Sergey, yes, we can restore users from a backup, this is however a time consuming operation and we need to charge a fee for it. Regards,

  in a way to restore OneAll users Comment by Claude_Schlesser October 2016
• Hello, link->caption is empty, this is why you are getting the error message. Could you try to give it some value?

  in BUG: posting image to LinkedIn does not work Comment by Claude_Schlesser October 2016
• Hi Daniel, the iFrame computes itself the required height. It's not a hardcoded value, but generated by a script. Could you try to rotate the device and then refresh the screen. Are the icons then displayed correctly? No, this is not supposed the …

  in Can the iframe be more dynamic in terms of responsiveness? Comment by Claude_Schlesser October 2016
• Hi Tomasz, we have successfully tested the fix for LinkedIn on our staging server and we will push it to production tomorrow.

  in Linkedin - does not refresh profile data Comment by Claude_Schlesser October 2016
• Hello, if you are using WordPress, you can ask users to enter their email address manually in case it's not provided by the social network. You can find this option in the Social Login settings in your WP admin area. Regards,

  in Error email received Comment by Claude_Schlesser September 2016
• Hello, these emails in fact automatic emails send by our system whenever the connection with a social network fails. These errors might either be due to a misconfiguration of the social network app or due to a temporary outage of the social network…

  in Error email received Comment by Claude_Schlesser September 2016
• Hello, could you please post a link to the page with the wrong links? Regards,

  in Documentation error and email refusal Comment by Claude_Schlesser September 2016
• Hello, could you please post a link to the page where we can see the error? Regards,

  in Spelling Errors Comment by Claude_Schlesser September 2016
• Hi Patrick, no, but as some connections work and others not, the problem might be on one of our web servers. Do all of the servers have PHP CURL and are allowed to make a connection to our API ? Can you trace back on which server you are when it d…

  in Redirect sometimes not working Comment by Claude_Schlesser September 2016
• Hi Patrick, as far as we can see on our side, the login with the social network works correctly. In our logs there is however a good number of connections for which your server did not retrieve the user's social network profile data after the con…

  in Redirect sometimes not working Comment by Claude_Schlesser September 2016
More Comments