Hello Dan,
When a user log another time during the anniversary period, it will not be counted twice. It's only unique users login that are count. Once you're closed to the plan limit (here 2500) you will be notified by email. We will allow you an…
Hello,
Which CMS (Drupal, WordPress...) are you using please ? Also exact version of the CMS are you using ? Same question for the Social Login plugin.
Thank you.
Best regards,
Damien
Hello,
The identity token does not expires as it is a OneAll specific token, but the user access_token given by Google can expire. It's returned by the API automatically when doing the callback (after login). You can also list all users with thei…
Hello,
We already exchange by ticket support but for any other users, you can fetch the userid by using $identity->accounts->username.
Best regards,
Damien
Hello,
Are you using a plugin named Forminator ? If yes it is the problem. Could you please try to disable this plugin, edit the Social Login plugin and save, then re-enable the Forminator plugin.
Best regards,
Damien
Hello,
Which plugin is concerned by this translation ? I can see that in Social Login we do have greek translation ie : Συνδεθείτε μέσω. To be able to see the translation, the user browser needs to be in the concerned language.
Best regards,
…
Hello,
It means that the website in question has reached the user limit but didn't upgrade its account. You need to contact the website directly to know more about the situation.
Best regards,
Damien
If you have any problem with your Facebook account, please contact Facebook directly.
For other people, if you received the same email with this sentence : "To bring your app into compliance, provide the following in your appeal: When reviewing y…
Hello,
You need to set as authorized domain oneall.com. Did you check our Google Submission guide ? Please log into your OneAll account > Select your OneAll site > Social Networks > Google > Google App submission.
Best regards,
Da…
Hello Ivan,
You can find the last version of plugin here : https://github.com/oneall/social-login-simple-machines-forum.
Be sure to take the good version for your SMF version.
Best regards,
Damien
Hello Garry,
The access token duration is not managed by our side. The token that needs to be passed into url parameters is the identity token and not any other token. If you set the update_user_data to true, we will make a new call to the provid…
Hello Garry,
Thank you for the notification, I will try to make as soon as possible a Postman collection for an easiest use of the API.
Best regards,
Damien