My forum is BLANK after activating OneAll

So I downloaded the latest ext and followed all the instructions. I activated the ext in the customization panel, then went to fill in my credentials in the extensions panel. I hit submit and then purged my cache. I went to check how it looks: nothing. No forum, only a white screen. I checked the FTP and everything is still there. What's worse, now I can't access my admin panel anymore either.

Fix?

Answers

  • Claude_SchlesserClaude_SchlesserAdministratorOneAll Team
    Hello,

    we have hundreds - if not thousands - of phpBB forums that are using our plugin without any issues. It has been available for years and this is the first time that we hear of such an issue. Most of the times a blank page is due to a phpBB error. Could you have a look at your phpBB error logs?
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