My forum is BLANK after activating OneAll
So I downloaded the latest ext and followed all the instructions. I activated the ext in the customization panel, then went to fill in my credentials in the extensions panel. I hit submit and then purged my cache. I went to check how it looks: nothing. No forum, only a white screen. I checked the FTP and everything is still there. What's worse, now I can't access my admin panel anymore either.
Fix?
Fix?
Welcome!
Please sign in to your OneAll account to ask a new question or to contribute to the discussions.
Please click on the link below to connect to the forum with your OneAll account.
Information
Products & Services
Categories
- 2.2K All Categories
- 1.1K General
- 1.1K Questions
- 46 Suggestions
- 592 Implementation
- 10 Single Sign On
- 16 LoudVoice
- 658 Turnkey Plugins
- 42 Drupal
- 33 Joomla!
- 21 Magento
- 21 myBB
- 84 Opencart
- 125 phpBB
- 41 PrestaShop
- 31 Simple Machines Forum
- 9 Vanilla
- 16 vBulletin
- 8 WHMCS
- 221 WordPress
- 6 ZenCart
Answers
we have hundreds - if not thousands - of phpBB forums that are using our plugin without any issues. It has been available for years and this is the first time that we hear of such an issue. Most of the times a blank page is due to a phpBB error. Could you have a look at your phpBB error logs?