i want to upgrade my plan but already paid for one plan do I have to buy a whole new plan?

Jake_Rec

I bought the personal plan, but I want to see more than 5 users, so I want to upgrade to the advanced plan. do I have to buy the whole pan or just pay the difference? I just upgraded from free to standard yesterday less than 24 hours ago.

thanks.

Claude_Schlesser

Hi Jake,

technically speaking our system can unfortunately not yet deduct the already paid amount. What we can however do, is credit you the already-paid amount as additional time on your new subscription.

Just tell me once you have upgraded and I will take care of it.

Regards,