WordPress - Log in with Twitch creates a new user if an email address is already in use
Log in with Twitch works great to create new user accounts on my WordPress site. However, if a user already exists on my WP site, and they attempt to Log in with Twitch, they see the message: "You have successfully connected with Twitch.tv!" along with the red error message: "This email is already used by another account" - I have the Link feature activated in settings. But, rather than performing a link to the existing user, the OneAll plugin creates a new user with the same name and a "1" appended. The new user account also has no email address. Finally, the new user account is linked to Twitch. The original is not. How do I fix this?
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Answers
Hi Talis,
thank you very much for the bug report.
We have now fixed an error where the email that our API returned for Twitch was not correctly being flagged as "verified", which prevents the plugin from using it to link the accounts together.
To give it a try, please delete the wrongly created new user and then try to login once again using Twitch.
Best Regards,
not sure what you’re asking about if it is a standard install.
if you mean the signup from using a plugin… yes and no. we removed the records that i mentioned in the thread and now it works on our custom form built in GF and WPs default forms. However, there was a record with the email in question in a table called wp_signups… am i correct that this table is not a default WP table? mybkexperience mcdvoice
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Bei der Kombination von WordPress und „Login with Twitch“ kann ein unerwartetes Verhalten auftreten: Ein Nutzer meldet sich über Twitch an, obwohl die verwendete E-Mail-Adresse bereits bei einem bestehenden WordPress-Konto hinterlegt ist, und trotzdem wird ein neues Benutzerkonto erstellt.
Das Problem hängt häufig damit zusammen, wie das verwendete Social-Login-Plugin die Identität eines Twitch-Kontos mit einem WordPress-Benutzer verknüpft. Eine E-Mail-Adresse allein wird dabei nicht immer als eindeutiger Schlüssel für die Zuordnung verwendet. Stattdessen kann das Plugin beispielsweise eine interne Twitch-ID oder andere Profildaten berücksichtigen.
Für Administratoren ist deshalb wichtig zu prüfen, welche Regeln das eingesetzte Plugin für Account Matching und User Creation verwendet. Manche Lösungen bieten eine Option, bestehende Konten anhand der E-Mail-Adresse zu erkennen und den Social-Login mit diesem Benutzer zu verbinden. Andere Plugins erstellen standardmässig ein neues Konto, wenn noch keine direkte Verknüpfung mit Twitch vorhanden ist.
Auch die Einstellungen von Twitch und WordPress sollten kontrolliert werden. Änderungen an E-Mail-Adressen, Datenschutzoptionen oder den vom Provider übertragenen Profildaten können dazu führen, dass ein Benutzerkonto nicht wie erwartet erkannt wird.
Vor einer Anpassung empfiehlt es sich ausserdem, ein Backup der WordPress-Datenbank zu erstellen. Bei bereits vorhandenen doppelten Benutzerkonten sollte man nicht einfach Datensätze löschen, da dadurch Beiträge, Rollen oder andere Zuordnungen verloren gehen könnten.
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Letztlich liegt die zuverlässige Lösung meist in einer korrekten Verknüpfungslogik zwischen WordPress und Twitch. Das Ziel sollte sein, bestehende Benutzer sicher wiederzuerkennen und neue Konten nur dann anzulegen, wenn tatsächlich noch kein passender Benutzer existiert.