Facebook authentication issues
Can you please help us understand the Facebook issues we’re encountering. We’ve configured our Facebook per the instructions and most of our social logins are successful; however, we also get a handful every day from Facebook that result in the following error from the API:
“The user did not authenticate successfully”
What is causing this error? It doesn’t seem to be anything in our control.
Please advise. This question is also posted here:
https://oneall.atlassian.net/servicedesk/customer/portal/1/SUPPORT-459
“The user did not authenticate successfully”
What is causing this error? It doesn’t seem to be anything in our control.
Please advise. This question is also posted here:
https://oneall.atlassian.net/servicedesk/customer/portal/1/SUPPORT-459
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Answers
I already replied this to your ticket:
Hi Jeremy,
could you please send me a link to the page where we can test your Facebook login?
We will have a closer look.
Regards,